PRIVACY POLICY
Rocartz invites you to read its Privacy Policy to learn about the rules it applies to the protection of personal information.
Use of cookies
Our website does not place permanent cookies on the hard drives of visitors’ computers, but only temporary cookies required to improve the performance of certain site features.
Collection of personal information
We collect the following information:
- Last Name
- First name
- Mailing address
- Postal code
- E-mail address
- Telephone / fax number
- Credit card number
The personal information we collect is gathered through forms and through the interactivity established between you and our Web site. We also use cookies and/or log files to collect information about you, as described in the Use of Cookiessection.
Forms and interactivity
Your personal information is collected via the following forms:
- Information requests via our website
- Order forms
Informations given by e-mail, phone or form
Rocartz is committed to protecting the confidentiality of the information you entrust to us. If you voluntarily provide personal or otherwise confidential information by e-mail or form, we use only the information required to enable Rocartz personnel to respond to your message or follow up on your request. Electronic correspondence is treated with the same confidentiality measures as other written documents.
Information exchanged automatically
When you access the Rocartz website, your computer and the site’s server automatically exchange information. This communication is necessary for the server to transmit a file compatible with the computer equipment you are using. The information exchanged is as follows:
- The domain name of your Internet service provider
- Your IP address, the unique number assigned to your computer when it is connected to the Internet
- The type of browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used
- The date and time of your visit
- The pages you visit
- The address of the referring website if you access the site from another site
This information is stored and used by Rocartz for technical and statistical purposes. It is used to count the number of visits, the most frequently visited pages, the technology used by visitors, the referring websites, and the country of origin of visitors.
Links to other sites
The Rocartz website contains hyperlinks to other sites. Information exchanged on these sites is not subject to the present privacy policy, but to that of the external site if one exists.
SecurityThe personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.To ensure the security of your personal information, we use the following measures:
- SSL (Secure Sockets Layer) protocol
- SET (Secure Electronic Transaction) protocol
- Access management -authorized person
- Access management -person concerned
- Network monitoring software
- Computer backup
- Digital certificate development
- Login / password
- Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
For more information about this policy
If you have any questions about this policy, we invite you to contact us using one of the methods presented in the “Contact” section.
Person responsible for access to documents or protection of personal information
The person responsible for applying the Act respecting access to documents held by public bodies and the protection of personal information is also responsible for ensuring compliance with this policy. If you have any comments or complaints about non-compliance with this policy, please contact:
